Terms of Service

Last updated: September 5, 2025

  1. Introduction: These Terms of Service ("TOS") govern your use of Visual DB ("Service") provided by Visual DB LLC ("Visual DB", "we", "us", or "our"). By accessing or using the Service, you agree to be bound by these TOS. If you do not agree to these TOS, do not use the Service.
  2. License / Subscription Grant: Subject to these TOS and your timely payment of applicable fees, Visual DB grants you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Service during your subscription term solely for your internal business purposes.
  3. Account Creation: To use the Service, you must create an account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account. You agree to provide accurate account information and to promptly notify us of any unauthorized use of your account.
  4. Modifications to the Service: Visual DB reserves the right to modify or discontinue the Service at any time without notice to you. Visual DB shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.
  5. User Conduct: You agree not to use the Service for any illegal purpose or to violate any laws in your jurisdiction. You agree not to use the Service to upload, post, transmit or otherwise make available any content that is harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable.
  6. Intellectual Property Rights: The Service and its original content, features, and functionality are owned by Visual DB and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. Except for the license expressly granted above, no rights are granted to you. You may provide feedback or suggestions; you grant Visual DB a non-exclusive, perpetual, irrevocable, royalty-free license to use such feedback for any purpose.
  7. Access, Restrictions, and Acceptable Use: You may not disassemble, reverse engineer, decode, or decompile any part of Visual DB. You agree not to use the Service in ways that interfere with or disrupt its operation. You also agree not to: (a) bypass or violate security or authentication measures; (b) access or use the Service to build a competing product; (c) exceed documented rate limits or perform automated scraping except as expressly permitted; (d) introduce malware, perform DDoS, or probe for vulnerabilities; (e) infringe third-party intellectual property or privacy rights; (f) send spam or unlawful content; (g) use the Service for high-risk activities where failure could lead to death or personal injury; or (h) violate export control or sanctions laws.
  8. Data Ownership and Responsibility: Visual DB provides tools to access and interact with your database, which is hosted by third-party providers under your control. You are solely responsible for safeguarding, maintaining, and backing up your database. If Visual DB initially provisions a default database for you, you must transfer it into your own hosting account; after transfer, its reliability, security, and availability are solely between you and the hosting provider. Visual DB is not responsible for data loss, corruption, or unavailability caused by your database host.
  9. Backups: Because operating databases carries inherent risks of corruption or loss—for example due to user error, third-party hosting failures, or software defects despite testing—you must implement and maintain regular, automated backups of any databases you use with the Service, consistent with standard industry practices and appropriate to the criticality of your data.
  10. Privacy and Data Protection: Visual DB processes personal information in accordance with its Privacy Policy, which is incorporated by reference into these TOS. By using the Service, you consent to the collection, use, and handling of information as described in the Privacy Policy. You are solely responsible for ensuring your use of the Service complies with applicable data protection and privacy laws (such as GDPR or CCPA).
  11. Data Retention and Deletion: Visual DB does not host or store your databases. Your database contents remain entirely within your own hosting provider's infrastructure, and Visual DB has no ability or obligation to delete, preserve, or back up those contents. If your account is terminated or cancelled, Visual DB may retain limited account information and configuration data (such as form definitions, reports, or connection settings) for a reasonable period to meet legal, regulatory, or operational requirements. You are responsible for exporting or backing up any database contents and Service configuration data you wish to preserve before cancellation or termination. Upon your written request, Visual DB will delete or anonymize any personal information under its direct control, except where retention is required by law.
  12. Service Availability: Visual DB strives to provide continuous operation but does not guarantee uninterrupted or error-free service. Scheduled maintenance, third-party downtime, or unforeseen outages may affect availability. Visual DB shall not be liable for any unavailability of the Service.
  13. Payment Terms: Visual DB offers both free and paid subscription tiers. Free tier accounts are not charged fees but may be subject to usage limits, feature restrictions, or capacity limits as described on the Service website. Paid subscriptions are billed on a recurring basis as displayed at the time of purchase. Subscriptions automatically renew unless cancelled before the next billing cycle. All fees are payable in U.S. dollars and are exclusive of applicable taxes, which will be added where required. Visual DB reserves the right to change its subscription pricing or free tier limits with prior notice. Late or failed payments may result in suspension or termination of your paid account.
  14. Cancellation and Refund: You may cancel the Service for any reason and at any time. If the cancellation is due to unsatisfactory performance of the Service, the payment for the most recent full month of service will be eligible for a refund. Beyond this, fees are non-refundable.
  15. Export Rights: The Service may provide export features that allow you to retrieve configuration data, metadata, or other artifacts generated through the Service. Visual DB does not guarantee storage or availability of such content after account termination. You are responsible for retrieving all necessary data prior to cancellation or termination.
  16. Eligibility: You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account and use the Service. By registering, you represent that you meet this requirement.
  17. Third-Party Services: The Service may interoperate with or rely on third-party hosting platforms and services. Visual DB is not responsible for the availability, security, or accuracy of any third-party services and your use of them may be governed by their respective terms.
  18. Disclaimer of Warranty: The Service is provided "as is" and "as available." Visual DB makes no representations or warranties of any kind, express or implied, regarding the Service, including but not limited to warranties of merchantability, non-infringement, or fitness for a particular purpose.
  19. Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, ARISING OUT OF OR RELATED TO THESE TOS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY. EACH PARTY'S AGGREGATE LIABILITY IS LIMITED TO THE AMOUNTS PAID BY YOU TO VISUAL DB FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.
  20. Indemnification: You agree to indemnify, defend, and hold harmless Visual DB, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, assigns, content providers, and other users of the Service from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these TOS or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Service using your account.
  21. Termination: Visual DB may terminate your account at any time for any reason. Upon termination, you will no longer have access to the Service.
  22. Force Majeure: Visual DB shall not be liable for failures or delays due to circumstances beyond its reasonable control, including but not limited to natural disasters, government actions, labor disputes, outages, or interruptions in internet or telecommunications.
  23. Governing Law: These TOS and your use of the Service will be governed under the laws of the State of Delaware, United States of America.
  24. Dispute Resolution and Class Action Waiver: Any dispute arising out of or relating to these TOS or the Service will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Rules. The arbitration will take place in Delaware, USA (or by video conference), in English. Either party may bring an individual action in small-claims court for eligible claims or seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property, confidentiality, or security interests. YOU AND VISUAL DB AGREE THAT PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
  25. Entire Agreement: These TOS constitute the entire agreement between you and Visual DB regarding use of the Service and supersede any prior agreements.
  26. Changes to TOS: Visual DB reserves the right to modify these TOS at any time. Your continued use of the Service after any such changes constitutes your acceptance of the updated TOS. Your sole remedy for disagreement with any modifications or the Service itself is to stop using the Service.
  27. Contact Information: If you have any questions about these TOS, please contact the support email seen on Visual DB home page.